Our Privacy Policy represents OYA Play Ltd's foundational commitment to data protection and transparency. We've crafted this comprehensive document to provide you with a clear understanding of how we collect, manage, and protect your information across our entire digital ecosystem. We believe in maintaining complete transparency about our data practices, ensuring you're fully informed about how your information is handled when you engage with our services.
The scope of this Policy extends across our entire digital footprint. This encompasses all interactions through our gaming platform and its associated services, including every aspect of our main website at www.oya.com and any affiliated websites that link to this Policy. Additionally, it covers all data collected through our mobile applications, customer service interactions, marketing communications, and platform analytics operations. This comprehensive coverage ensures consistent data protection across all touchpoints.
To ensure absolute clarity, we define our Services as our complete digital ecosystem. This includes our entire technological infrastructure, from our gaming platform and websites to our applications, customer support systems, payment processing mechanisms, analytics tools, and communication channels. Our definition of Games is equally comprehensive, encompassing all current gaming content, future releases, updates, patches, downloadable content, expansion packs, localized versions, beta releases, related gaming services, supporting applications, in-game purchases, and virtual items and currencies. This thorough definition ensures no aspect of our service delivery is left undefined.
Our data protection framework operates under two distinct roles, each with specific responsibilities and obligations. As a Data Controller, we maintain direct responsibility for operating our core platform, managing user accounts, processing direct user interactions, handling platform-wide analytics, and managing marketing communications. In our capacity as a Data Processor, we support game publishers, developers, and service providers, process data for KYC services, support payment processors, and facilitate third-party integrations. This dual role ensures appropriate data handling practices across all operations.
This Privacy Policy operates as part of a broader framework of legal and operational documents. It works in harmony with our Terms of Service, game-specific terms, developer agreements, platform guidelines, community standards, and security protocols. This interconnected approach ensures comprehensive coverage of all aspects of our service delivery and data protection obligations.
Depending on your interactions with us, we collect various categories of information
about you and your device while you engage with our Services.
Information You Share With Us:
The data you provide when utilizing our Services varies based on which specific
Service you are accessing:
If you reach out to us directly, such as submitting inquiries to our support team, we may collect details including your name, email address, phone number, and your association with OYA.
As a Game developer using our Platform to create or enhance Game features or
technologies, you are required to enter into our Game development license agreement. This agreement necessitates the provision of specific personal information, including contact names, email addresses, and financial details such as wallet addresses or bank account information. This information may be gathered directly by us, by our KYC service provider (if applicable), which offers regulated money transmission services for fiat and digital currencies, or by a third-party payment processor.
When engaging with any marketplace or storefront available through our Platform, we may collect additional personal details, including your username, password, Game profile (which encompasses your profile picture and essential information for Game functionality such as your inventory of in-Game items, Game user account profile ID, analytics ID, email address, and wallet address for transactions), as well as your unique account identifier and payment method information necessary for transactions on the OYA Platform. We also maintain records of transactions conducted on the OYA Platform.
If you create an account for our mobile application version of the Platform (“App”), we may collect your name, email address, country of origin, crypto wallet address, avatar, and nickname during the account creation process. Additionally, we may gather user behavior data from our App for analysis and product enhancement.
If you register for certain features of our Services, including a non-custodial digital
asset wallet created on the Platform (the “Wallet”), we may collect your name, email
address, or social media account information. If you opt to use social login services such as Facebook, Google, LinkedIn, or Instagram, we may collect your contact and profile information.
As you navigate our Services, we may automatically gather and store information about
you and your devices, which may include:
Device and software information, such as your internet protocol (“IP”) address, mobile
device identifiers, web browser type, operating system version, and other similar
details.
Interaction data, including the specific pages you visit, content you view, the date and time of your visits, and the referring website prior to accessing our Service. OYA may also perform KYC and Anti-Money Laundering (“AML”) verification as mandated by applicable laws, which may involve collecting your name, address, phone number, email address, and forms of identification (such as a driver's license and social security number).
Please be aware that for user transactions on the OYA Platform, KYC and AML checks may be conducted by our designated KYC provider. We strongly encourage you to review the privacy terms of our KYC provider (if applicable). OYA and our KYC provider employ a tiered KYC and AML system, meaning that larger transactions may require more extensive verification and documentation, which may be conducted by OYA or our KYC provider.
We may also acquire information about you, your account with the Game developer or publisher, your Wallet, other service providers, and/or your device from external sources, including:
We and our third-party partners may collect information about you and/or your device(s) using cookies, pixel tags, or similar technologies. Where we or our third-party partners do so, this will be in accordance with our cookies policy. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different Services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Site. Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Site, you may not be able to utilize the features of the Site to their fullest potential. There are also online tools available for clearing all cookies left behind by the websites you have visited, such as www.allaboutcookies.org; and for users in the EEA & UK, https://www.youronlinechoices.eu/. Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. The information we may collect via cookies may include:
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